RETURNS POLICY & AFTER CARE
If you decide to return your purchase for any reason please post the item to the Company Address. You have 30 days from the date of your purchase to make a return. Please also enclose the invoice with the product upon your return. Customers must pay for the returns postage to the company address. Refunds will be issued within 28 days after the product is received. All ROYALE products come with 1 years warranty. We advise if the product is faulty within that time frame then please make contact with us and show proof of damage for a repair or replacement.
Clean your jewellery with a soft cloth or cotton pad to remove any dust or dirt. Keep in dust bag provided when not in use. We advice that our plated products be kept away from water and chemical substances as this may tarnish and discolour the product.